Macna Empire Riding Jacket

PSI offers free domestic shipping on all orders. International shipping will be levied at actuals. Domestic buyers please note that your order will be shipped within 3 working days of orders placed through registered domestic courier companies or speed post only. PSI cannot be held responsible for any delivery delays caused by the courier company. PSI only guarantees to handover the order to the courier company or postal office within 3 working days from the date of the order. 

PSI isn't liable if any damage is caused to the product during transit. Customers are advised not to accept the order if the package is damaged or has been tampered with. 

Exchange Policy:

Your favorite gear purchased from us doesn't fit well? No problem, we are happy to exchange it for the right size.

• Please note that products purchased can be exchanged for size only. Product must be unused with all the tags and packing material must be intact. Products sent without proper packaging and without the helmet box and tags will be returned to the customer as is.
• Customer must fill the form below and then ship the product within 48hrs of receiving the product.
• Please ship the product to the address mentioned in the invoice received with the product.
• The cost of sending the product will be compensated to the customer in the form of store credit only at actuals but upto a maximum of Rs. 500. No cash compensation will be made.
• PSI will send the replacement free of cost.

* Please note that products that are on sale or purchased using a discount, luggage and all accessories cannot be exchanged.*

*The Store credit issued to the customer must be used within 30 days. The credit won't be reissued once it has expired.

*The Store credit can be used only on specific collections like helmets, jackets, gloves, pants, boots, intercoms and luggage. It cannot be used to buy accessories.

*The store credit for the shipping cost will be issued after the exchanged item is shipped. It is the customer's responsibility to send the shipping invoice to us within 7 days of the exchange to get the store credit. Store credit will not be issued if we do not get the shipping invoice within 7 days of the exchange.

Returns & Refund Policy:

Products once purchased can only be exchanged. They cannot be returned claiming for a refund. If the replacement product is not available in the requested size, customer must choose another model. If that is also not available, then a refund will be made only in the form of store credit which will be valid for 30 days only. Company will not make a cash refund under any circumstances.

Cancellation Policy:

We start processing the orders soon after receiving them. Hence, orders once placed cannot be cancelled. 

Each product/brand has a specific warranty duration which can be found under the “Warranty” section on the product page at powersports.in.

Warranty Terms & Conditions:

• Each PowerSports product has a specific warranty duration, found under the “Warranty” section on the product page at powersports.in.
• Warranty applies only to products bought at full MRP from PowerSports exclusive stores, authorized dealers, or powersports.in. View our list of authorized resellers here https://powersports.in/pages/our-network.
• Products purchased under discounts or offers are not covered under warranty.
• The warranty covers manufacturing defects only. Any issue or damage due to wear and tear, misuse, alterations, damage from use, etc are not covered under warranty.
• Purchasing a product from PowerSports means agreeing to our warranty terms.
• Warranty policy may change without notice.

Warranty cannot be claimed under following circumstances:

• Wear and tear due to regular usage.
• Damage caused by an accident or a fall. 
• Damage to the apparel due to mishandling.
• Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
• Problems occurring due to lack of maintenance.
• Usage under atypical conditions.
• Any modifications or customizations to the product will void its warranty.
• Application of chemicals or strong detergents that could harm the product.
• Exposure to high heat source.
• Rider experiencing subjective issues like fit, comfort, etc are not covered under warranty. 
• Damage to accessories like zippers, stitches, buttons, liners, fabric, patches and prints due to usage.
• Fabric pilling.
• PSI cannot be held liable for any cosmetic damage the product may have while purchasing. Customers are advised to check the product thoroughly before purchasing. 

• Manufactured/Imported/Packed by: PowerSports International, 3/184, Times Square, D-block, First floor, Uthandi, ECR, Chennai - 600119. 

• Country of Origin: Bangladesh

• Unit: 1 Piece

• Customer Care Contact Number: 7669966611

• Customer Care Email: contact@powersports.in