Macna Empire Riding Jacket

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Exchange Policy:

Your favorite gear purchased from us doesn't fit well? No problem, we are happy to exchange it for the right size.

Please note products purchased can be exchanged for size only. Product must be shipped to us within 48hrs of receiving the product and a mail must be sent to contact@powersports.in regarding the same. 

Please ship the product to the address mentioned in the invoice received with the product. The cost of sending the product must be borne by the customer. PSI will send the replacement free of cost. Any product is valid for exchange only under the following conditions:

1. Product must be unused.

2. All the tags and packing material must be intact.

*Please note accessories cannot be exchanged.*

Returns & Refund Policy:

Products once purchased can only be exchanged. They cannot be returned claiming for a refund. If the replacement product is not available in the requested size, customer can choose another model. If that is also not available, then a refund will be made only in the form of store credit which will be valid for 90 days. Company will not make a cash refund under any circumstances.

Cancellation Policy:

We start processing the orders soon after receiving them. Hence, orders once placed cannot be cancelled. 

PSI offers 6 months warranty on all it's apparel against manufacturing defects. Warranty period will be considered from the date of purchase by the customer.

Warranty Terms & Conditions:

• The claim must be accompanied with the warranty card and the purchase receipt from our authorized dealer or reseller.
• Products purchased from sellers other than our authorized dealers will not be eligible for warranty.
• Products purchased under discounts or offers are not covered under warranty.
• Warranty is limited to either repair or replacement of the product. PSI will be the deciding authority on the course of action. 
• Customer must be ship the product to our Chennai office. PSI will inspect the product and approve or reject the claim. 
• Product will be shipped back to the customer free of cost. 
• Once the claim is approved, the product will be repaired or replaced based on the availability of spares and products. PSI cannot be held liable for non-availability of spares or products.
• Color of the spares used in case of a repair might not completely match that of the original product color. 
• If the particular product had been discontinued, PSI will send an equivalent model to the customer. Under no circumstance a refund will be made.
• Any replacement done during the warranty period will not extend the warranty of the product. 

Warranty cannot be claimed under following circumstances:

• Wear and tear due to regular usage.
• Damage caused by an accident or a fall. 
• Damage to the apparel due to mishandling.
• Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
• Problems occurring due to lack of maintenance.
• Usage under atypical conditions.
• Any modifications or customizations to the product will void its warranty.
• Application of chemicals or strong detergents that could harm the product.
• Exposure to high heat source.
• Rider experiencing subjective issues like fit, comfort, etc are not covered under warranty. 
• Damage to accessories like zippers, stitches, buttons, liners, fabric, patches and prints due to usage.
• Fabric pilling.
• PSI cannot be held liable for any cosmetic damage the product may have while purchasing. Customers are advised to check the product thoroughly before purchasing. 

• Manufactured/Imported/Packed by: PowerSports International, 3/184, Times Square, D-block, First floor, Uthandi, ECR, Chennai - 600119. 

• Country of Origin: Bangladesh

• Unit: 1 Piece

• Customer Care Contact Number: 7669966611

• Customer Care Email: contact@powersports.in