Your favorite gear purchased from us doesn't fit well? No problem, we are happy to exchange it for the right size.
Please note products purchased can be exchanged for size only. Product must be shipped to us within 48hrs of receiving the product and a mail must be sent to firstname.lastname@example.org regarding the same.
Please ship the product to the address mentioned in the invoice received with the product. The cost of sending the product must be borne by the customer. PSI will send the replacement free of cost. Any product is valid for exchange only under the following conditions:
1. Product must be unused.
2. All the tags and packing material must be intact.
*Please note accessories & products that are on sale or purchased using a discount cannot be exchanged.*
Returns & Refund Policy:
Products once purchased can only be exchanged. They cannot be returned claiming for a refund. If the replacement product is not available in the requested size, customer can choose another model. If that is also not available, then a refund will be made only in the form of store credit which will be valid for 30 days. Company will not make a cash refund under any circumstances.
We start processing the orders soon after receiving them. Hence, orders once placed cannot be cancelled.