Exchange, Returns, Refund & Cancellation Policy

Exchange Policy:

Your favorite gear purchased from us doesn't fit well? No problem, we are happy to exchange it for the right size.

• Please note products purchased can be exchanged for size only. Product must be unused with all the tags and packing material must be intact. Products sent without proper packaging and without the helmet box and tags will be returned to the customer as is.
• Customer must fill the form below and then ship the product within 48hrs of receiving the product.
• Please ship the product to the address mentioned in the invoice received with the product.
• The cost of sending the product will be compensated to the customer in the form of store credit only at actuals but upto a maximum of Rs. 500. No cash compensation will be made.
• PSI will send the replacement free of cost.

* Please note products that are on sale or purchased using a discount, luggage and all accessories cannot be exchanged.*

* The Store credit issued to the customer must be used within 30 days. The credit won't be reissued once it is expired.

* The store credit for the shipping cost will be issued after the exchanged item is shipped. It is the customer's responsibility to send the shipping invoice to us with in 7 days of exchange in order to get the store credit. Store credit will not be issued if we do not get the shipping invoice within 7 days from the exchange.

Returns & Refund Policy:

Products once purchased can only be exchanged. They cannot be returned claiming for a refund. If the replacement product is not available in the requested size, customer must choose another model. If that is also not available, then a refund will be made only in the form of store credit which will be valid for 30 days only. Company will not make a cash refund under any circumstances.

Cancellation Policy:

We start processing the orders soon after receiving them. Hence, orders once placed cannot be cancelled.