Warranty Policy - NHK Helmets

NHK offers a 2-year warranty on its helmets against manufacturing defects on the shell. To claim a warranty, please email NHK at support@nhkindia.com.

Warranty Terms & Conditions:

  • Warranty applies only to products bought at the full MRP only.
  • Products purchased under discounts or offers are not covered under warranty.
  • Accessories are not covered under warranty.
  • The warranty covers manufacturing defects only. Any issue or damage due to wear and tear, misuse, alterations, damage from use, etc are not covered under warranty.
  • The tax invoice MUST be included with the warranty claim. Claims will not be accepted if the invoices are invalid.
  • NHK reserves the right to reject any claim at its sole discretion.
  • Warranty policy may change without notice.

Warranty cannot be claimed under the following circumstances:

  • Wear and tear due to regular usage.
  • Damage caused by an accident or a fall. 
  • Physical damage to the helmet by dropping it or by any other mishandling.
  • Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
  • Problems occurring due to lack of maintenance.
  • Usage under atypical conditions.
  • Any modifications or customizations to the helmet will void its warranty.
  • Use of paint, adhesives, glue, screws, etc will also make the warranty void.
  • Application of chemicals that could harm the product.
  • Scratches/marks/rust occurring due to usage or exposure.
  • Scratches and marks on the visor.
  • Color chipping on the EPS. 
  • Rider experiencing subjective issues like fit, comfort, noise, aerodynamics, etc are not covered under warranty. 
  • Helmet accessories like visors, cheek pads, chin curtains, pinlock, antifog, spoiler, etc. are not covered under warranty.