Warranty Policy - NHK Helmets
NHK offers a 2-year warranty on its helmets against manufacturing defects on the shell. To claim a warranty, please email NHK at support@nhkindia.com.
Warranty Terms & Conditions:
- Warranty applies only to products bought at the full MRP only.
- Products purchased under discounts or offers are not covered under warranty.
- Accessories are not covered under warranty.
- The warranty covers manufacturing defects only. Any issue or damage due to wear and tear, misuse, alterations, damage from use, etc are not covered under warranty.
- The tax invoice MUST be included with the warranty claim. Claims will not be accepted if the invoices are invalid.
- NHK reserves the right to reject any claim at its sole discretion.
- Warranty policy may change without notice.
Warranty cannot be claimed under the following circumstances:
- Wear and tear due to regular usage.
- Damage caused by an accident or a fall.
- Physical damage to the helmet by dropping it or by any other mishandling.
- Color fading due to usage or exposure to sun. High viz colors are likely to fade faster on sun exposure.
- Problems occurring due to lack of maintenance.
- Usage under atypical conditions.
- Any modifications or customizations to the helmet will void its warranty.
- Use of paint, adhesives, glue, screws, etc will also make the warranty void.
- Application of chemicals that could harm the product.
- Scratches/marks/rust occurring due to usage or exposure.
- Scratches and marks on the visor.
- Color chipping on the EPS.
- Rider experiencing subjective issues like fit, comfort, noise, aerodynamics, etc are not covered under warranty.
- Helmet accessories like visors, cheek pads, chin curtains, pinlock, antifog, spoiler, etc. are not covered under warranty.